Effective Date: 15.12.2024

Welcome to Stonescence! By accessing or using our website (https://stonescence.store), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order or using our services.

1. General

• The website (https://stonescence.store) is owned and operated by Stonescence Private Limited.
• By using this website, you agree to these Terms and Conditions, along with our Privacy Policy.
• We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site constitutes your acceptance of the changes.

2. Eligibility

• You must be at least 18 years old or have parental/guardian consent to make a purchase.
• By creating an account or placing an order, you confirm that all information provided is accurate and complete.

3. Products and Pricing

• All products displayed on our website are subject to availability.
• We strive to display product colors and images as accurately as possible; however, variations may occur due to screen differences.
• Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• Stonescence reserves the right to modify product prices and descriptions at any time without prior notice.

4. Orders

• Once you place an order, you will receive an email confirmation. This does not guarantee acceptance of your order.
• We reserve the right to refuse or cancel orders for reasons including, but not limited to, product unavailability, payment issues, or suspected fraudulent activity.
• In case of order cancellation, you will be notified, and any payment made will be refunded.

5. Payments

• We accept payments through secure third-party payment gateways.
• By providing payment details, you confirm that you have the legal right to use the payment method.
• Stonescence is not liable for any payment processing delays caused by external payment providers.

6. Shipping and Delivery

• We aim to dispatch orders promptly and deliver within the estimated timeframes mentioned on the website. However, delivery timelines are not guaranteed.
• Shipping fees, if applicable, will be displayed during checkout.
• Stonescence is not responsible for delays caused by unforeseen circumstances such as natural disasters, courier issues, or strikes.

7. Returns and Refunds

• Please refer to our Return Policy for detailed information on how to initiate returns, exchanges, and refunds.
• Products must be returned in their original condition with tags intact.
• Refunds will be processed as per the original payment method, subject to inspection of the returned items.

8. Intellectual Property

• All content on this website, including images, text, logos, and graphics, is the intellectual property of Stonescence Private Limited and is protected under copyright laws.
• You may not copy, reproduce, or use any content without prior written consent from Stonescence.

9. User Accounts

• You are responsible for maintaining the confidentiality of your account and password.
• Stonescence will not be liable for any unauthorized activity or orders placed through your account.

10. Liability

• Stonescence is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability is limited to the amount paid by the customer for the purchased product.

11. Prohibited Activities

By using our website, you agree not to:

• Engage in fraudulent or unlawful activities.
• Attempt to interfere with the website’s functionality, including hacking or introducing malicious software.
• Violate any applicable laws and regulations.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in [Insert City].

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email:
• Phone: +916379597626
• Address: Stonescence Private Limited, [Insert Address]

Thank you for shopping with Stonescence. Your trust and satisfaction are our priority.